Privacy Policy
Our Company wishes to inform you that it will not use your personal information for use not specifically authorized by you, nor of course disclose it to third parties not affiliated with the Company without your consent. However, we are obliged to inform you that in order to place an order in our online store, either as a customer-registered user or as a regular visitor, you will be asked to provide some personal information such as name, surname, home / work address, email address , telephone, payment details (such as your credit card number) etc., which information (the minimum absolutely necessary part of them) will be disclosed to the Companies that cooperate with us (eg courier companies, etc. .) or to those who are obliged by law to disclose them. The Company uses the information you provide to it for the confirmation of your identity and your debit / credit card as well as for the purposes of fighting financial crime and internet fraud. Minor visitors of our website or consumers can trade with us only with the explicit consent of their parents and our Company does not store personal data of minor users.
When visiting our website, using our services, placing an order, your communication with our Customer Service, we collect the personal data that you provide to us (such as name, surname, contact phone number, shipping and billing address, email address), in order to process your orders, to process your payments to our Company, to send the ordered products to the address you have specified, to contact you by phone or e-mail if necessary, to send any promotional messages if we have your consent to do so, to assist you through Our Customer Service, save data for your wish list and notify you of products you have searched for, are back in stock or that might be of interest to you based on your purchase history (if you are a registered user).
The duration of the retention of your personal data is linked to the fulfillment needs of the purpose for which you have provided them to us. In any case, if you make a purchase from our store, this data is kept for as long as the current tax legislation requires (usually until the end of the relevant accounting period, ie six (6) years from the date of billing) and in the case of promotional messages, until you exclude us from sending them by revoking your consent to send them and for our retention of your browsing history and in any case until the end of five (5) years from the last our interaction (via e-mail, answering a question, etc.). Of course you have the right to revoke at any time your consent for the processing of your personal data by us as well as to request their correction or completion by sending us a relevant e-mail or calling us on the phone.
At the same time, we inform you that the personal data you provide to us for processing, will be forwarded by us to third parties (courier companies, banks, internet providers, IT and marketing companies and social media advertising organization, call centers, etc. even third parties outside the European Union), which are our necessary partners for the provision of our services and which are controlled by us, follow our instructions and also guarantee their compliance with the current legislation on personal data processing. The only case of use, processing and disclosure of your data without your consent is the case that this is requested by law, police, administrative, judicial authorities, the prosecution of cybercrime, etc.
Complaints and grievances regarding the processing of your data are submitted to the Data Protection Authority (Http://Www.Dpa.Gr/.).